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难说的话题说不出口,不知如何起话头……
尴尬的蠢话说了就后悔,一开口就冷场,总是无法融入人群……
思维总是被打乱,想说的话说不清楚……
提问永远被忽视,对方要么不愿意答要么懒得答,总是说不到点子上……
…………
风靡日本的高效沟通法,既不委屈自己,也不伤害别人的高情商沟通术,帮你用更短时间获得更多有效信息。沟通=倾听+表达。巧用“倾听力”,听懂对方的暗示,听出话题的关键。巧用“呼应法”消除沟通距离,引导话题走向。巧用“提问力”获取更多信息,让对方对你刮目相看。作者总结出3大沟通元素,提炼出50条沟通秘诀,帮读者解决7大沟通场景中可能出现的各类沟通难题。让读者掌握沟通主导权,跟任何人都聊得来。
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