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所有的沟通书都告诉你:一定要听懂言外之意、话外之音。
问题是:怎么听?
所有的交际书都告诉你:必须换位思考,站在对方的角度看事情。
问题是:怎么站?
所有的口才书都告诉你:只有找到对方的潜在需求,才能把话说到他的心坎里。
问题是:怎么找?
阅读本书,你将找到答案。
在本书中,作者创造性地将专业心理学理论应用到工作和生活的沟通情境中,将沟通分为4大类型27种沟通游戏,并通过对65个对话案例的逐句分析,一举破解话外之音、实现换位思考、挖出潜在需求,彻底改变我们对沟通的根本看法。
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Have fun! Happy reading.